The platform
Everything Aura runs for your restaurant
From offline-proof tills to recipe-level profit control, your own branded ordering and multi-store governance — the whole operation in one connected system.
Why Aura
What makes Aura different in South Africa
Most POS systems take the order. Aura runs the whole operation — and is built for the realities of trading here.
Keeps trading when you're offline
When the power or internet goes down, your tills keep ringing up sales, taking orders and printing to the kitchen. Everything syncs back automatically the moment you reconnect — no lost sales, no re-capture.
In South Africa this is the difference between trading and standing still.
Find the profit leaks
Recipe-level food costing with theoretical-vs-actual variance separates buying-price movement from kitchen execution and waste — so you know whether the problem is your supplier, your portions or your people.
Shrinkage is the silent killer of SA restaurant margins. Aura makes it visible.
Direct mobile ordering
Your own branded mobile ordering site — no app download, no login friction. Customers scan, order and pay for skip-the-queue, collect or a QR Drop Zone, and the order lands straight on your kitchen screen.
Direct orders are commission-free, so you keep more of every order. (Need full online ordering & delivery? Aura Franchise includes Yumbi.)
Decisions, not just data
Dozens of click-through reports across sales, stock, cash-up, customers and operations — drill from any number into the detail behind it, plus forecasting, best-sellers, upsell tracking and store rankings.
Replace spreadsheets and end-of-month guesswork with live answers.
Know your customers
Customer insights, retention and cohort analysis, sales-by-customer and deliveries-by-suburb — understand who comes back, who doesn’t, and where your delivery demand really is.
Turn order history into repeat business and smarter marketing.
Pay your way, no lock-in
Card and tap/wallet (Apple Pay, Google Pay, Samsung Pay), Transaction Junction, Zapper, wiCode vouchers, cash and approved mobile money such as M-Pesa and MTN Mobile Money — through providers you already use. Choose AuraPay for a lower software fee, or keep your own.
You’re never trapped with one acquirer or one rate.
Manage from your pocket
The Manager Companion app puts live sales, orders, item availability and approvals in your hand — plus stock takes on your phone, offline sync and receipt scanning so managers can run the back office from the floor.
Stay on top of every store without standing behind every till.
Watch the floor & the kitchen
Cashier performance, void and discount audits, kitchen speed and time & attendance — the operational reports that catch problems early.
Tighten service times and close the gaps where money walks out.
Plays nicely with your books
Sync sales and financial data straight to Xero, or feed approved finance and reporting systems through a read-only data feed.
Less re-capturing at month-end, fewer reconciliation errors.
Order points & screens
Every way to take an order. Every screen to hand it over.
Mix the order points that suit each store and add screens as you grow. They all run from one menu, and every order reaches the kitchen the same way.
Counter, mobile, kiosk or QR — take orders however your store runs.
Take the order
Till
Staff ring up orders at the counter or front desk, with an optional customer display facing the customer.
MobilePOS
Waiters and queue-busters take orders on a phone or tablet, send them to the kitchen, take cash or card payments with tips and print the bill — and keep going when the internet drops.
Self-service kiosk
Customers browse the menu, customise, choose sit down or take away, then pay by card at the kiosk or at the counter. The kiosk prints their order number.
QR & online ordering
Your own branded site for skip-the-queue, Table QR and QR Drop Zone ordering — commission-free.
Make it and hand it over
Kitchen display
Every order from every order point lands here as it is rung up, with an optional sound when an order arrives on an empty screen. The kitchen starts it and marks it done.
Customer display
Faces the customer at the till: each item’s photo, the running total and their change, then your adverts between sales.
Order number display
Shows which order numbers are preparing and which are ready to collect, with the current wait time. Ready numbers pulse, with optional sounds, delivery-app orders show their channel, and one screen can serve several brands.
Each till, MobilePOS device, kiosk or QR ordering flow uses one Order Entry Licence.
Ease of use
Simple enough for a first shift
Big buttons, clear item pictures and guided steps — a new cashier takes their first order minutes after picking it up, not after a week of training. If they can use WhatsApp, they can use Aura.
New staff take their first order in minutes — not weeks.
Own ordering
Your own branded mobile ordering
Aura includes your own customer ordering site. It looks like your restaurant, not like a marketplace, and the orders flow straight into your kitchen — commission-free.
Your menu, your brand, your customers — orders straight to the kitchen.
How it works
Customers scan a QR code or open your branded mobile link — no app download, no account needed. They browse your live menu, customise items, choose skip-the-queue, collect or a QR Drop Zone, and pay. The order drops straight onto your kitchen screen.
Need full online ordering & delivery?
For multi-store groups (5+ stores), Aura Franchise includes free integration with Yumbi — a branded online ordering channel, with delivery handled through Yumbi’s Uber Direct integration. Take delivery orders under your own brand using on-demand couriers, with every order flowing into the same Aura kitchen and reporting.
100%
of every direct order stays yours
Orders through your own Aura ordering are commission-free — unlike the marketplaces that take a cut of every sale. Keep more of every rand you earn.
QR Drop Zone ordering
Skip-the-queue, collect and table QR — plus QR Drop Zone, purpose-built for campuses, office parks and hospitals where customers order ahead and collect from a set drop point and time window.
The order journey
From scan to served — one connected flow
Your own branded ordering, straight onto the kitchen screen. No marketplace in the middle, no commission on the way out.
Orders land on the kitchen display — fired, bumped and packed to the pass.
Scan
A customer scans your QR or opens your branded link — no app, no login.
Order
They browse your live menu, customise their order and pay.
Kitchen
The order lands straight on your kitchen screen — nothing re-keyed.
Ready
Collect, table service or QR Drop Zone — order up.
Delivery
Flexible delivery — your way
Deliver however suits your stores: your own drivers, on-demand couriers, or the big marketplaces — all flowing into one Aura kitchen and one set of reports.
Your own drivers, on-demand couriers or the marketplaces — one kitchen, one set of reports.
Your own drivers
Free integration with Deliveree from Delivery Tribe — drivers receive jobs in an app. Groups can pool drivers across nearby stores and brands, so one shared driver pool serves several locations in close proximity.
On-demand couriers
No drivers of your own? Yumbi’s Uber Direct integration calls an on-demand courier for the drop. You keep the order, the brand and the customer — the courier just does the drive. Available to multi-store groups (5+ stores) on Aura Franchise.
Marketplaces
List on Uber Eats and Mr D for extra reach. Their orders inject straight into your Aura kitchen and reporting alongside everything else — available as add-ons when you want them.
Fulfilment
Ways customers receive their orders
Fulfilment types describe how the order is handed over. They’re separate from where the sale comes from (such as your own site, Uber Eats or Mr D).
| Fulfilment type | What it means | QuickServe | Restaurant | Franchise |
|---|---|---|---|---|
| Counter | Walk-in order placed and handled at the counter. | Included | Included | Included |
| Collect | Customer places an order and collects when ready. | Included | Included | Included |
| Store Delivery | Store-managed delivery orders captured and fulfilled by the store. | Included | Included | Included |
| Lounge / Area | Order served to a lounge, bar area, seating area or service zone. | Included | Included | Included |
| QR Drop Zone | QR order delivered to a configured drop zone and time window. | Included | Included | Included |
| Table Service | Orders linked to tables, sections and waiter or table QR workflows. | Optional | Included | Included |
| Drive-through | Drive-through order and collection workflow. | Available / quoted | Available / quoted | Available / quoted |
Stock & profit
Recipe, stock & profit control
Every package lets managers mark items sold-out or back-in-stock. Restaurant and Franchise add full recipe-based stock control — and QuickServe can add it any time via the Recipe & Stock Control add-on, including the receipt scanner.
Count from the floor, cost every plate, see where the margin goes.
Recipes & food cost
Cost every menu item to the ingredient. See live food-cost % and gross profit per item, and what a supplier price rise really does to your margin.
Variance & theft control
Theoretical-vs-actual stock, stock-loss breakdown and variance drilldown show the gap between what you should have used and what you did — the first sign of waste or theft.
Buying & receiving
Goods-received vouchers, supplier invoices, returns, transfers and reorder suggestions. Snap a supplier invoice and the receipt scanner captures the GRV automatically — 100 scans/month included on Restaurant and Franchise (and on QuickServe with the Recipe & Stock Control add-on), then R50 per 10 extra.
Stock takes & waste
Fast stock-count worksheets, period-locked counts, and wastage capture with reason codes. Count from the walk-in on the Manager Companion app — even offline — and sync when back online.
Manufacture & prep
Batch and prep items from recipes with full costing — ideal for bakeries, butcheries, sauces and central-kitchen production.
Forecasting
Sales, stock and menu-item forecasts help you order the right quantities and cut both stock-outs and over-ordering.
Reporting
Reporting that runs your business
Dozens of click-through reports, organised so the right people find the right answer fast. Drill from a number into the detail behind it; favourite the ones you use daily; export when you need to.
Live answers instead of end-of-month guesswork.
Sales analytics
Best-sellers, product and category sales, menu penetration, upsell tracking and transaction-type breakdowns.
Financial & cash-up
Daily and consolidated cash-up, gross profit, discounts, voids, tax, reconciliation and royalties.
Customer intelligence
Retention, cohorts, customer insights, sales-by-customer and deliveries-by-suburb.
Operations & staff
Cashier performance, kitchen speed, time & attendance, activity log and offline-till tracking.
Kitchen
Kitchen & production workflow
Aura connects ordering to the kitchen so orders are prepared, routed, joined, packed and completed with the right level of control for each operation.
Every station sees exactly what to fire, bump and pack.
QuickServe workflow
Simple Start / Complete flow per order, with kitchen roles and filters so a screen shows selected items, sales channels or devices.
- Start / Complete order status
- Kitchen role filtering
- Single KDS included
Restaurant workflow
Everything in QuickServe, plus multiple KDS screens and configurable workflows for prep, pass, packing and dispatch.
- Bump orders between screens
- Split items by station
- Join items at the pass
- Print packing or dispatch slips
Franchise workflow
Everything in Restaurant, plus brand-standard kitchen workflow templates, store-level variations and benchmarking across stores or brands.
- Brand workflow templates
- Store-level variations
- Benchmark stores against standards
Sales channels
Sales channels & integrations
Sales channels are where orders originate commercially. Your own Aura ordering is included; marketplaces and other platforms connect as add-ons for extra reach.
| Sales channel / integration | What it covers | QuickServe | Restaurant | Franchise |
|---|---|---|---|---|
| Your own Aura ordering | Branded mobile and in-store ordering — skip-the-queue, collect and QR Drop Zone — through CounterPOS, MobilePOS, Self-Service Kiosk and QR. Commission-free. | Included | Included | Included |
| Yumbi online ordering & delivery | Branded online ordering with delivery via Uber Direct. For multi-store groups (5+ stores). | — | — | Integration free |
| Uber Eats | Marketplace sales channel integration where supported. | Add-on | Add-on | Group-priced add-on |
| Mr D | Marketplace sales channel integration where supported. | Add-on | Add-on | Group-priced add-on |
| Deliveree driver dispatch | Free integration with Deliveree from Delivery Tribe — dispatch to your own drivers per store, or pool drivers across nearby stores and brands. | Integration free | Integration free | Integration free |
| Loyalty / promotions platform | Integration with approved loyalty, rewards, voucher or campaign platforms. | Quoted | Quoted | Group integration |
| Accounting (Xero) / data feed | Sync sales and financials to Xero, or feed approved finance and reporting systems. | Add-on | Add-on | Group integration |
| Multi-site HQ portal | Head-office menu control, branch permissions and group reporting for 2–4 stores on one brand (Aura Franchise covers 5+). | — | Add-on | Included |
Pricing options
Pay monthly, or lower your fee with AuraPay
Choose standard software pricing and keep your own payment provider, or process through approved AuraPay partners and reduce your monthly software fee.
Card, tap, wallet, vouchers or cash — through providers you already use.
Standard software pricing
Pay a normal monthly software licence and continue using your preferred payment provider, subject to integration availability.
AuraPay assisted pricing
Use approved AuraPay payment partners and qualify for a lower monthly software price on selected packages.
AuraPay Flex
Qualifying merchants may fund more of the software through payment processing. Quoted after reviewing processing volume and contract term.
Add-ons & services — everything you can add when you need more
Start with the right package, then add only what solves a real operational problem. Prices are starting prices, ex VAT. Marketplace, loyalty and custom work are quoted; hardware, payment processing and third-party fees are separate.
Extra order, kitchen & customer screens
| Add-on | What it covers | With AuraPay | Standard |
|---|---|---|---|
| Extra Order Entry Licence | CounterPOS, MobilePOS, Self-Service Kiosk or a configured QR flow beyond your package allowance. | From R295/mo | From R395/mo |
| Extra Kitchen Display | Additional kitchen, prep, bar, expeditor, packing or collection screen. | From R250/mo | From R295/mo |
| Extra Customer Order Status Display | Additional preparing / ready / collection-number screen. | From R149/mo | From R199/mo |
| Extra Manager Companion user | Another manager with mobile access to live orders, stock takes and approvals. | From R99/mo | From R125/mo |
Modules
| Add-on | What it covers | With AuraPay | Standard |
|---|---|---|---|
| Table Ordering (Table QR) | Dine-in QR ordering. Purchasable by QuickServe; included in Restaurant. | From R299/mo | From R499/mo |
| Recipe & Stock Control | Ingredient-level stock, recipe costing, variance, wastage; includes receipt scanner (100 scans/mo). | From R495/mo | From R695/mo |
| myAura Advanced analytics | Deeper management dashboards and historical trend reporting. | From R499/mo | From R699/mo |
| Accounting (Xero) / read-only API feed | Sync to Xero, or feed approved finance and reporting systems. | From R500/mo | From R750/mo |
| Extra receipt scans | Beyond the 100/month included. R50 per 10 scans. | R50 / 10 scans | R50 / 10 scans |
Integrations
| Add-on | What it covers | With AuraPay | Standard |
|---|---|---|---|
| Deliveree driver dispatch | Dispatch to your own / pooled drivers. Free integration. | Free | Free |
| Uber Eats integration | Inject supported Uber Eats orders into the Aura flow. | Quoted | Quoted |
| Mr D integration | Inject supported Mr D orders into the Aura flow. | Quoted | Quoted |
| Loyalty / promotions integration | Connect an approved loyalty, rewards or campaign platform. | Quoted | Quoted |
| Multi-site HQ portal | Head-office menu control, branch permissions and group reporting for 2–4 stores, same brand. | Quoted | From R2 500/mo |
Once-off setup & services
| Service | What it covers | Starting price |
|---|---|---|
| Remote setup | Basic config, go-live check, remote handover, POS simulators for training. | From R1 500 once-off |
| Menu import and QR launch pack | Menu loading, categories, modifiers, QR setup and launch support. | From R2 500 once-off |
| On-site installation and training | On-site setup, staff training and launch support. Travel may apply. | From R3 500 once-off |
| Integration setup | Mapping, testing, certification or rollout of approved integrations. | From R5 000 once-off |
| Custom integration or special workflow | Non-standard requirements, custom development or unusual flows. | Quoted |
| Hardware supply, rental or financing | POS tablets, kiosks, kitchen screens, displays, stands, printers, network. | Quoted |
How Aura licensing works (the detail)
Aura separates where an order is entered, where the sale comes from, and how it’s fulfilled. This keeps pricing fair and avoids charging per QR sticker or per table.
Order Entry Licences
Where an order is entered into Aura — CounterPOS, MobilePOS, Self-Service Kiosk, Table QR or a configured QR ordering flow. Five CounterPOS terminals are five licences.
Sales Channels
Where the sale originates commercially — your own Aura ordering, Uber Eats, Mr D or an approved online platform.
Fulfilment Types
How the order is handed over — counter, collect, store delivery, lounge/area, table, drive-through or QR Drop Zone.
For franchises & groups (5+ stores)
Structure pricing centrally so franchisees aren’t hit with lots of separate monthly technology charges. Ideal for brands that need governance, compliance enforcement, royalty calculation, Yumbi delivery and multi-store / multi-brand reporting.
Explore Aura FranchiseFor independents
Start with QuickServe or Restaurant, then add only what you need. Lower your monthly fee with AuraPay, or keep your own payment setup — either way you own your ordering and your data.
See independent setupAsk for a tailored Aura quote
Tell us your restaurant type, how many stores you run and how many ordering points you need. We’ll recommend the right package and send a tailored quote.
Or email sales@cosoft.co.za
Starting prices exclude VAT, hardware, payment processing and third-party fees. AuraPay assisted pricing is subject to approval. Offline operation depends on local device and network setup; orders sync when connectivity is restored.